Refund and Return Policy
At Dream World, customer satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help with a smooth return and refund process.
Eligibility for Return
Items can be returned within 7 days of purchase/delivery.
To be eligible, the product must be unused, unwashed, and in its original packaging with tags intact.
Return not accepted for innerwear, socks, or any hygiene-sensitive items unless damaged or defective.
Non-Returnable Items
Sale or discounted items (unless damaged).
Customized or altered products.
Gift cards and promotional giveaways.
Exchange Policy
Exchanges are allowed for size or product issues, depending on stock availability.
If the desired product is unavailable, store credit or a refund will be issued.
Refund Process
Once the return is received and inspected, we’ll notify you via call/email.
Refunds (if approved) will be processed within 5–7 business days via original payment method or store credit.
Shipping charges (if any) are non-refundable.
How to Return
Call or WhatsApp us at 9869332545 to initiate a return.
Pack the item securely and include the original bill.
Either drop it at our store or use a trusted courier service.
Visit Us or Contact: Dream World
Shop No. 102/B, Opp SBI, Navghar Road, Vasai (W)
📞 9869332545 | ✉️ dreamworldvasaiwest@gmail.com